Privacy Policy

1. Introduction

ProtoThrive ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-first SaaS platform for visual prototyping and automated development workflows.

By using ProtoThrive, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our services.

2. Information We Collect

Personal Data

• Name and email address when you create an account
• Payment information (processed securely through Stripe)
• Company information for business accounts
• Profile information you choose to provide

Usage Data

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Feature usage and interaction patterns
• Roadmap creation and modification history

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

3. How We Use Your Information

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information to improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To provide you with news, special offers, and general information about other goods, services, and events
• To improve our AI models and development automation

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., Cloudflare, Stripe, OpenAI/Anthropic for AI processing)
• Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities
• Business Transfers: Your information may be transferred in connection with a merger, acquisition, or sale of assets
• Consent: We may disclose your information for any other purpose with your consent

5. Data Security

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for sensitive data
• Secure JWT authentication with refresh tokens
• Multi-tenant architecture with data isolation
• Regular security audits and OWASP compliance
• Secure data storage on Cloudflare's infrastructure
• Regular backups and disaster recovery procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Restrict Processing: Request restriction of processing your personal data
• Data Portability: Request transfer of your data to another service
• Object: Object to our processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we rely on consent
• Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us at privacy@protothrive.com.

7. Cookies Policy

We use the following types of cookies:

• Essential Cookies: Required for the operation of our service
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and preferences
• Security Cookies: Used for authentication and fraud prevention

You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Services

Our service integrates with the following third-party services:

• Cloudflare (Infrastructure and CDN)
• Stripe (Payment Processing)
• OpenAI/Anthropic (AI Processing)
• GitHub (Code Repository and CI/CD)

Each of these services has their own privacy policy governing the use of your information.

11. Data Retention

We retain your personal information only for as long as necessary to provide you with our service and as described in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

12. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us: